We Make Your Home Look Great!
H&A House Cleaning Services Gurnee, IL
Reliable Home Cleaning Gurnee
Customer Service is Our Top Priority
Excellence in cleaning and customer satisfaction
At H&A Cleaning Service, customer service is our #1 priority and we demonstrate that in several ways. Prompt communication with our customers shows our care and passion for home cleaning. We match you with one maid from our team in order that they get to know you and your preferences. We make your home spotless without any disruption to your schedule.
We work with you to setup a schedule for the best time to clean your home. We are available Monday through Saturday. Most customers leave us a key, garage code and/or alarm code in order to have us clean the home independent of the homeowner’s schedule.
Because every home is different we need to talk with you first to build your plan. All plans are priced based off the amount of time it takes to complete the job.
We do our best to match you with one cleaning professional and assign them to your home every cleaning session. Due to time off and changes in staff, we cannot guarantee that you will have the same individual every time. However, another cleaning professional will be glad to fill in and do an excellent job cleaning your home.
In the event that you’d like to cancel or reschedule your service, please notify us 48 hours in advance (additional fees may apply if within a 48 hour window). Customer satisfaction is our #1 priority and we do our best to be flexible with your schedule.
There are several items that we cannot clean as part of our service. These include items that are very fragile, of extreme value, are hard to reach (items higher than can be reached on a step-stool or behind a heavy object) or items we feel would best be cleaned by the homeowner.